Refund policy

All sales are final. We do not offer refunds, returns, or exchanges on completed purchases.

However, we understand that issues may occasionally occur. Refund requests may be reviewed on a case-by-case basis under special circumstances, including:

• Incorrect item received
• Product received with verified damage or defect upon delivery
• Shipping damage with clear photo documentation provided upon delivery
• Order processing or fulfillment errors caused by our store

To request a review, you must contact us within 7 days of delivery and include:

• Order number
• Description of the issue
• Clear photos showing the problem

All requests are subject to review and approval at our sole discretion. If approved, we may offer a replacement, store credit, or refund depending on the situation.

We reserve the right to deny any request that does not meet the above conditions.